Terms and Policies - EUR
Prices & Order Conditions
EUR-Pricelist: All prices in the pricelist are recommended end user prices in Euro, VAT included, and valid as of 16.10.2023.
Manutti bv reserves the right to adjust the prices and models at any time without prior notice. Quotations are based on current prices of raw material. Manutti bv reserves the right to adjust prices when the fluctuation of raw material, currency or transport is more than 3%.
Pricing of cushions depends on the type of fabric, and is reflected in the different price categories. Our cushions are all made to order and cannot be cancelled or changed anymore 24h after placing your order.
The most recent version of our pricelists can always be found in the Professional Zone on our website and replaces all previous versions of the pricelist.
Variations
Manutti bv cannot be held responsible for variations in colour, weight or dimensions, since such variations are typical to handmade furniture. Some of the fabrics or materials shown in pictures of our furniture may be discontinued.
Sales conditions
The confirmed delivery times are always indicative. Manutti cannot be held responsible for late deliveries independent from our will or control, even none constitutive of a case of force majeure.
Amendments to an order can only be accepted within 24 hours after the mailed confirmation. Any changes afterwards are at customer’s full responsibility and expense.
The general sales conditions are always applicable. These can be found on our website:
www.manutti.com/terms_of_sale.
Warranty
Manutti bv applies a 2 year warranty period to its branded products, with exception of cushions, protective covers and textiles, against manufacturing and material errors that would affect their use, and this under normal residential use and conditions. Discolouration, fading colours, changes in wood structure, cracks or scratches occurring (in varnish) during use, damage resulting from defective maintenance or inappropriate use, mishandling, … are not covered.
The day the product was bought by the official dealer/partner of Manutti is the day the warranty starts (date on final invoice).
In the event of a (warranty) claim, pass all necessary information to Manutti bv, following the instructions in our Terms & Conditions in our Professional Zone, by filling in our “Claims form” that can be found in the Professional Zone, under Customer Documents.
Return policy
Written authorisation must be obtained by Manutti bv prior to returning any product. Products returned without any prior written authorisation will be refused.
Returned goods will only be accepted if returned in their original packaging.
Transport terms
BeNeLux:
Orders under 2.500€, excl VAT, net will incur a delivery charge of 250€ excl. VAT
Orders above 2.500€, excl VAT, net, will be shipped free of charge
Manutti bv communicates the departure dates. The delivery date depends on the transporters’ schedule.
France, Germany, Spain, Portugal, Switzerland, Austria, Italy, only in the mainland for the mentioned countries
Orders under 2.500€, excl VAT, net will incur a delivery charge of 350€ excl. VAT
Orders above 2.500€, excl VAT, net, will be shipped free of charge
Manutti bv communicates the departure dates. The delivery date depends on the transporters’ schedule.
All other countries: Shipments are conducted on an Ex-Warehouse basis (Deerlijk, Belgium).
Transport with DHL/TNT or other third parties are at the request and on charge of the partner and will be increased by 100€, excl. VAT handling costs
Manutti bv reserves the right to adjust these transport terms at any time if transport charges increase due to higher fuel costs, kilometer charges, tolls, congestion costs,…
Manutti bv only delivers to professional warehouses. Deliveries to private addresses are not allowed.
Guidelines for receiving goods
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